This article will highlight the different aspects of using the Booking Site.

When you are looking to make a booking you will first need to navigate to the booking site page for the event.

We recommend logging in or creating an account prior to booking. To do this, select the Sign in/Register button in the top right.

To make an account, enter your email and fill in the required details for yourself and any participants.

Next, you can continue to making a booking. To find an event, select the Event Search button at the top of the page. On this page, its possible to narrow down your search by using the the Search Filters.

Once you have found the particular event you would like to book, select the Book Now button to take you to the Session Selector.

You will need to select the participant(s) you would like to add to the sessions at the top of the page, or add another participant. Then, select which dates you would like to book. Once you have selected all the sessions you would like to book and added any other required information you can then click Add to Booking Cart.

You can now Checkout by navigating to the Booking Cart.

In the Booking Cart, you can see your booking, please double check the items in your cart before checking out and paying using the appropriate method.

If the booking is successful you will see the confirmation appear on screen.

When a you have made a booking, it is possible to view this on your account. Once you have logged in, navigate to 'Account' in the top right and then 'Overview'.

By default, this will land you on the Bookings tab. On this page, you will be able to view all the bookings you have made.

You can select 'View Details' next to a booking to see the full booking breakdown including the session date and times.

Your event provider may allow bookings to be cancelled on the booking site.

To cancel sessions on the booking site, navigate to 'Account' on the top right, then click on 'Overview'.

Within this page, there will be a list of bookings below. Select the booking that will be cancelled by clicking on 'View Details'.

Once that is done, a 'Cancel Booking' button will be displayed at the the top right hand side of screen

When clicked, a list of sessions will show. Select the sessions to cancel, then click on 'Cancel Selected Sessions', or, to cancel the entire booking, click on 'Cancel Entire Booking'.

Once you have done this, the sessions will be successfully cancelled. The refund will be automatically applied to your account balance.

If session reminder emails have been activated, then bookings can also be cancelled with a link provided in the email.

If you are in credit and logged into the Bookings Site, you can click on 'Account > Overview > Make Payment'. If you click on 'Make Payment', you will be asked if you want to Associate your payment with a Booking.

If you click on 'no', the payment will be associated with the first Booking that was made during the transaction.

If you click on 'yes', you will have the option to associate your payment with any of the Bookings that you have an outstanding balance for. One of the Bookings can then be selected from the drop down menu.

You can then Associate your payment with multiple Bookings by clicking on 'add more'.

You are able to update your profile on the Booking Site. To do this, you will first need to login to your account.

After you have successfully signed in, you will need to navigate to the Overview of your account. Here, there are multiple tabs displayed where you will be able to see your bookings, payments and more. By clicking on the Profile tab, you will be able to see the details you have already entered and change these if necessary. To save any changes, press the Update button located at the bottom of the page.

It is also possible to update your participant's profiles, by navigating to the Participants tab, located in the same section. Here, you can click on existing participants to edit their details or add a new participant. Just as with the profile details, to save any changes, click on the Update button at the bottom.