It's your responsibility to make sure your billing details are accurate and current. Outdated information can cause delays or interruptions to your payouts, so it's worth checking in regularly, especially if anything has changed.
Why keeping your billing details updated matters
We use your billing details to process your payouts. If your details are incomplete, expired, or incorrect, your payouts may be delayed or paused until the issue is resolved.
Common reasons you may need to update your details include:
You've changed bank accounts or payment method
Your business address or company name has changed
A card has expired or been replaced
You've been notified by our team that information is missing
It's your responsibility to keep these details current. We recommend reviewing them periodically, even if you haven't received a notification.
How to update your billing details
Log in to your account
Go to Settings
Select Billing
Click Edit Your Billing Details
Review all fields and update anything that has changed
Save your changes
You should see a confirmation message once your details have been saved successfully.
How often should I check my billing details?
There's no set requirement, but we recommend reviewing your billing details:
At least once every few months
Any time your payment or business information changes
If you receive a notification from us asking you to review them