We're expanding how you can take payments by introducing a new payment provider named Ryft. The main reason is cost: Ryft lets us keep processing fees lower for you, so more of every booking and membership payment stays with you rather than going on fees. Get your account setup to take payments following the quick steps below, and once you're registered, you'll be able to take payments.
What should I prepare?
Before you start, it's worth gathering the following so you can complete registration in one go:
• Your business and personal details - such as your legal business name, registered address, and details for the business owners or directors.
• Your bank account details, for the account you'd like payouts sent to.
• Your company verification documents.
What documents will I need?
If you're a Limited company, you'll usually need:
Proof of business, such as your Certificate of Incorporation
Proof of identity for a director, such as a passport or driving licence
Proof of address for a director, such as a recent utility bill or bank statement (under three months old)
If you're a sole trader or a different business type, the information asked for may be slightly different - see Ryft's guide to account verification for more detail.
If you need input from someone else in your organisation to gather these documents, it may be easier to add them as their own user in Ryft - see our guide on Adding a user to your Ryft account.
Getting started
Log in to your Coordinate Sport account.
Go to Settings, then Billing.
Select "Set up your Billing" (or "Edit your Billing Details" if you've already made a start).
You'll be redirected to Ryft to complete registration.
Once you've registered, you'll be able to take payments. Once you've uploaded your company documents, you're all set to receive payouts to your bank account - this can be done at a later date if you need a little extra time to gather the relevant information.
Be aware that Ryft email addresses are case sensitive. We recommend using the same email address to register so this isn't forgotten.
1. Enter your business and personal information
Once you've registered, you'll be able to take payments. Once you've uploaded your company documents, you're all set to receive payouts to your bank account - this can be done at a later date if you need a little extra time to gather the relevant information.
2. Upload your bank account details for payouts
Add the bank account you'd like your payouts sent to. Double-check the account and sort code details before saving, as incorrect details will delay your payouts.
3. Select your payout schedule
Choose how often you'd like to receive payouts from the options available in your Ryft account. You can review or change this later from the same Billing screen if your preference changes.
Note
Note
You will need to process at least £100 in order for a Payout to be initiated to your bank
4. Visualise your customers and transactions
Once you're set up, you'll be able to see all your customers and transactions in one place through your Ryft account, giving you a clearer view of your payments alongside the reporting already available in Coordinate Sport.
Payment sessions in a pending state will automatically disappear from your Ryft Dashboard within 48 hours if they are not authorised or captured.
Need help?
If you have any questions or need assistance with anything during this process, get in touch with our support team and we will help you get set up.It's worth checking in on Settings, then Billing, every so often to make sure everything's up to date.
Top tip: it's worth checking in on Settings > Billing every so often to make sure everything's up to date. You'll also get an email notification if something needs your attention, but if you spot a change yourself - a new bank account, a different registered address - update it as soon as you can rather than waiting to be asked.